Reviews in a search for San Diego CPA

6 Steps for Managing Your Online Reviews

Have you ever had THAT customer? You know, the one who you just can’t satisfy? It’s not through lack of trying. . . you’re proud of your customer service and you think you always do the right thing if there’s any question about your product quality, or the way you delivered your service. But […]

Customer service tool

How to Transfer a Call

I get it. You clicked to read this because you wonder what’s the big deal about transferring a phone call, right? In that case, you need to read on! As Michael Gerber points out in his E-myth books, there should be a system for every part of your operation – even for how the phone […]